Home / Exam / Accuplacer Online FAQs

Accuplacer Online FAQs

What to Expect and Frequently Asked Questions

Accuplacer Online (temporary solution) is available to meet the needs of students during the covid-19 situation. Because in-person testing services have been suspended, this option allows you to test from the safety of your home.

For a preview of what to expect and how to best prepare view a brief example video: https://www.youtube.com/watch?v=1J7Fm8fXyo0.

Setup and Preparation

Register at https://uoeee.asu.edu/exam/accuplacer and review the rules of the exam (see detail below). Ensure your email address, birthdate, ASUID and the spelling of your name is accurate when registering. If the information you used to register is entered incorrectly, your appointment may be delayed or rescheduled.

Consider adding the date to your calendar so you don’t forget!

You will receive detailed instructions from uts@asu.edu within 3 business days. Follow the email instructions and remember you will need:

    • Voucher number provided
    • A built-in or external webcam, microphone and speaker 
    • To utilize a single monitor during the exam.
    • To turn off the pop-up blocking technology on your browser BEFORE beginning the exam.
    • To disable helper extensions if using Chrome (such as Grammarly) browser during the exam.

Appointment Time

Settle into your private area, hang a do not disturb sign if you have concern about being interrupted, clear the desk and test your tech equipment is functional (also, make sure you are properly dressed).

Check-in takes approximately 30 minutes because the rules will be reviewed. Proctors are required to ensure the integrity of the exam and therefore they must access your computer to look at your desk and surrounding area.

The test proctor guides the check in process and setting up the connection to the ACCUPLACER (WritePlacer) ONLINE exam. You will have 1 hour (60 minutes) after the 30-minute check-in process to answer the essay prompt of the exam. During this time, the proctor will actively monitor your testing activity. Make sure to follow the rules and remember this exam must be completed in one sitting. The exam cannot be saved and finished later.

Online Proctoring Rules

Environment

    • You must be alone to take the test, in a PRIVATE room, NOT a public area.
    • Keep your ID and voucher number close by.
    • Workspace must be clear of all items & well lit.

Technology

    • Phones and electronic devices may not be accessed during the exam. They should be set to silent and put away at a distance.
    • Headphones/headsets are not permitted.
    • Your computer should be connected to a power source.
    • Dual monitors are not permitted. If you have one, please unplug one of them.
    • The exam must be completed in one sitting. You cannot “save and finish’ later.
    • Camera, speaker and microphone must remain on throughout the test.
    • Turn OFF pop-up blocking technology on your browser BEFORE beginning the exam.
    • Disable helper extensions if using Chrome (such as Grammarly) browser during the exam.

Computer Requirements

    • Operating System: Windows 7 or later, Mac OS 10.8 or later
    • Internet Connection: Upload and download speed of 2Mbps
    • Browser: Google Chrome v39 or later, Firefox v34 or later, Internet Explorer v8 or later, Microsoft Edge, Apple Safari v6 or later
    • Equipment
      • Desktop or laptop computer (tablets and Chromebooks are not supported)
      • Built-in or external webcam, microphone and speakers
      • 2GB or more of RAM

FREQUENTLY ASKED QUESTIONS (FAQ)

What forms of ID are acceptable?

You may use your valid ASU Sun Card, State ID, Driver’s License or Passport. Expired forms of identification are not acceptable.

 

How long is the ACCUPLACER WritePlacer online exam?

You will have 60 minutes to write an essay on an assigned topic. You will see a countdown timer at the top of the screen that displays the remaining time. Your exam does not begin until you click on “Begin Exam.”

*Note, ASU ONLY uses and only accepts the WritePlacer portion of the ACCUPLACER exam. If you require a different portion of Accuplacer, please contact our office.  

 

How many questions is the ACCUPLACER WritePlacer exam?

You will receive only one (1) prompt to write an essay on during the 60 minutes. Essay topics do not require previous knowledge. The exam does not include multiple choice or other type of questions. The proctor cannot control the prompt you receive.

 

How do I study for the exam?

Visit College Board https://accuplacer.collegeboard.org/student/practice and review the WritePlacer® Guide with Sample Essays PDF.

 

I registered and have not received a voucher/ I registered and did not receive the email I was expecting. 

Within 3 business days after registering, you will receive an email with instructions. The email will come from our UTS@ASU.edu email address. Please check your junk/spam folder of the email address you used to register for the exam as it sometimes is directed to that inbox.  If you do not find it, please call our office at 480-965-7146 or email uts@asu.edu.

 

I received the email.  Now what do I do?

At your scheduled appointment time, follow the directions in the email you received to check-in with a live online proctor.

 

How long do I have to use the voucher?

The testing voucher you receive is valid for 90 days from the date it is sent to you.  If you do not complete your exam within 90 days, the voucher will expire and you will be required to register and pay the exam registration fee again. Please note that the voucher expires at 12:00 AM on the expiration date you were provided. Therefore, if your voucher has an expiration date of 11/20/2019, the last date you can use the voucher is 11/19/2019.

 

I am trying to check in to the test, but encountering issues?

Please contact us at uts@asu.edu or (480) 965-7146 during business hours (M-F 8:00am – 5:00pm).

 

During the Computer Requirements Check, some of my features failed, even though I have the recommended features.  What do I do?

Please contact College Board by visiting https://support.accuplacer.org/.

 

When will I receive my scores?

Scores are usually available for your viewing immediately after completion. Please note your scores take 3 - 5 business days to appear in My ASU (My Classes > Transcripts & Test Scores).  Once you see the results in MyASU you can register for your English class or contact your advisor if needed.

 

My score report says “pending.”  What does that mean?

College Board needs more time to determine your score.  Please allow 3-5 business days for your scores to appear on MyASU.

 

For issues or questions not addressed, please contact our office at uts@asu.edu or 480-965-7146.

 

________________________________________

What to Expect and Frequently Asked Questions (FAQs) for ACCUPLACER ONLINE via Examity (Temporarily Limited)

The live online proctor is a convenient option for testing from the comfort of your home and based on your schedule. For a preview of what to expect and how to best prepare view a brief sample video: https://www.youtube.com/watch?v=1J7Fm8fXyo0

 

Setup and Preparation

  • Register at https://uoeee.asu.edu/exam/accuplacer and review the rules of the exam (see detail below).
  • Receive a unique single-use voucher number emailed from noreply@accuplacer.info within 2-5 business days.
    • Print/Write down the number and save this for your appointment! < Crucial to launch the exam.
  • Follow the email instructions to create your Examity profile online.
    • Take note of the answers to the security questions < Needed for exam appointment check-in.
    • Use the correct birth date < Needed for exam appointment check-in.
  • Schedule the exam using your new Examity account.
    • Consider adding the date to your calendar so you don’t forget!
  • Browser helper extensions will need to be disabled if using Chrome (such as Grammarly) during the exam.
  • Make sure you have a camera, microphone and speaker – headset units will not be permitted.
  • Plan to only utilize a single monitor during the exam.

Appointment Time

Settle into your private area, hang a do not disturb sign if you have concern about being interrupted, clear the desk and test your tech equipment is functional (also, make sure to wear clothes).

Visit the Examity dashboard from the link provided in the email when it’s time to get started. Check-in takes approximately 30 minutes because the rules will be reviewed. Proctors are required to ensure the integrity of the exam and therefore they must access your computer to look at your desk and surrounding area.

The test proctor guides the check in process and setting up the connection to the ACCUPLACER (WritePlacer) ONLINE exam. You will need 1 hour (60 minutes) after the 30 minute check-in to answer the essay prompt of the exam. During this time, the proctor will actively monitor your testing activity. Make sure to follow the rules and remember this exam must be completed in one sitting.

Online Proctoring Rules

Environment

  • You must be alone to take the test, in a PRIVATE room, NOT a public area.
  • Keep your ID and voucher number close by.
  • Workspace must be clear of all items & well lit.

Technology

  • Phones and electronic devices may not be accessed during the exam. They should be set to silent.
  • No Headphones are allowed.
  • Your computer must be connected to a power source.
  • Dual monitors are not permitted. If you have one, please unplug one of them.
  • The exam must be completed in one sitting. You cannot “save and finish’ later.
  • Camera, speaker and microphone must remain on throughout the test.
  • Please ensure that the Grammarly extension is turned off/disabled if you are using Chrome.
  • Turn OFF pop-up blocking technology on your browser BEFORE beginning the exam.

FREQUENTLY ASKED QUESTIONS (FAQ)

What forms of ID are acceptable?

You may use your valid ASU Sun Card, State ID, Driver’s License or Passport. 

 

How long is the ACCUPLACER WritePlacer online exam?

You will have 60 minutes to write an essay on an assigned topic. You will see a countdown timer at the top of the screen that displays the remaining time. Your exam does not begin until you click on “Begin Exam.”

*Note, ASU ONLY uses the WritePlacer portion of the ACCUPLACER exam. 

 

How many questions is the ACCUPLACER WritePlacer exam?

You will receive only one (1) prompt to write an essay on during the 60 minutes. Essay topics do not require previous knowledge.  The exam does not include multiple choice or other type of questions.

 

How do I study for the exam?

Visit College Board https://accuplacer.collegeboard.org/student/practice and review the WritePlacer® Guide with Sample Essays PDF.

 

I registered and have not received a voucher/ I registered and did not receive the email I was expecting. 

Within 2 - 5 business days after registering, you will receive an email with a testing voucher and instructions. The email with the voucher information will come from ACCUPLACER with a NoReply@accuplacer.info email address. Please check your junk/spam folder of the email address you used to register for the exam as it sometimes is directed to that inbox.  If you do not find it, please call our office at 480-965-7146.

 

I received the email from noreply@accuplacer.info.  Now what do I do?

Please follow the link to create an Examity profile and schedule the Accuplacer exam.  At your scheduled appointment time, you will need to go to the Examity dashboard to check-in with the live online proctor.  Please have your voucher number accessible because you will need it during the check-in process.

 

How long do I have to use the voucher?

The testing voucher you receive is valid for 90 days from the date it is sent to you.  If you do not complete your exam within 90 days, the voucher will expire and you will be required to register and pay the exam registration fee again. Please note that the voucher expires at 12:00 AM on the expiration date you were provided. Therefore, if your voucher has an expiration date of 11/20/2019, the last date you can use the voucher is 11/19/2019.

 

I am trying to check in to the test, but the system says that my birthdate is incorrect.  What do I do?

When you registered, you likely entered your birthdate incorrectly. Please contact us at uts@asu.edu or (480) 965-7146 during business hours (7:30am – 5:00pm weekdays).  Testing staff will correct your birthdate in the system.  Please note, you may need to reschedule the exam appointment through Examity.  If this occurs, please use the same voucher number you were issued.

 

I am trying to check in and the voucher is invalid.  What do I do?

Please check the email where you received the voucher number. It expires 90 days after issuing (a date is given on the email). If this is the case, please re-register and await another email to be sent with a new voucher number by going to: https://uoeee.asu.edu/exam/accuplacer.  You will need to schedule another appointment for the exam.  If the voucher has not expired, please contact us at uts@asu.edu or (480) 965-7146 during business hours so we can investigate.

 

During the Computer Requirements Check, some of my features failed, even though I have the recommended features.  What do I do?

For help with any computer-related issues, contact Examity’s 24-7 technical support department at support@examity.com or 1-855-392-8469.

 

When will I receive my scores?

Scores are usually available for your viewing immediately after completion. Please note your scores take 3 - 5 business days to appear in My ASU (My Classes > Transcripts & Test Scores).  Once you see the results in MyASU you can register for your English class or contact your advisor if needed.

 

My score report says “pending.”  What does that mean?

The testing company needs more time to determine your score.  Please allow 3-5 business days for your scores to appear on MyASU.

 

 If you have an issue or questions, please contact our office at uts@asu.edu or 480-965-7146.